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Suitability
Overview
At Dvara Research we have been advocating suitability as a principle for a long time through our contributions on why suitability should form the core principle of consumer protection.
Writings
Research Paper/Report
Universal Conduct Obligations for Financial Services Providers Serving Retail Customers
– By Deepti George
A Practical Note on Operationalising Suitability in Microcredit
– By Deepti George
Guidelines for Suitability in Lending to Low-Income Households
– By Vaishnavi Prathap
Misled and Mis-sold: Financial misbehaviour in retail banks?
– Monika Halan & Dr. Renuka Sane
A New Framework for Financial Consumer Protection in India
– By Anand Sahasranaman, Deepti George, Darshana Rajendran, Vishnu Prasad
Blog post
Primer on Suitability for Consumer Data Use and Product Design
– By Malavika Raghavan, Beni Chugh & Anubhutie Singh
Proceedings of the Participant Sessions at the Workshop on Suitability in Microcredit
– By Deepti George & Vishwanath C
Assessing Suitability – What’s the future for financial providers’ legal duty of care?
– By Malavika Raghavan
“Suitability” and the Law: Moving from scatter gun to straight shooter?
– By Malavika Raghavan
Upholding Customer Protection: Tales from the Indian Courts
– By Malavika Raghavan
Suitability becomes a Customer Right
– By Deepti George
Towards a Suitability-based Customer Protection Regime in India
– By Vishnu Prasad
FSLRC moots shift in onus of consumer protection from consumer to provider
– By Anand Sahasranaman
FSLRC on Financial Consumer Protection
– By Deepti George
The Suitability Approach to Client Protection: Comments on the Mor Committee Report
– By Elisabeth Rhyne (Center for Financial Inclusion)
Regulator Supervision of the Suitability process: An example from UK
– By Deepti George
A Paradigm for Suitability: Part III
– By Deepti George
A Paradigm for Suitability: Part II
– By Vishnu Prasad
A Paradigm for Suitability: Part I
– By Darshana Rajendran
An Emphasis on Product Suitability
– By Dvara Research
‘Suitability and Appropriateness’ Policies in India
– By Darshana Rajendran
Suitability and Disclosure: The case of Australia
– By Deepti George
Op-ed
Common conduct rules can help align financial services with customers
– By Deepti George & Amulya Neelam
Shining the light on mis-selling in Indian banking
– By Bindu Ananth & Deepti George
All’s Well That Repays Well? Not Necessarily
– By Vaishnavi Prathap
When is Microcredit Unsuitable?
– By Vaishnavi Prathap & Rachit Khaitan
How Can Group Loans be Provided more Responsibly?
– By Rachit Khaitan & Vaishnavi Prathap
Suitability means going from buyer beware to seller be sure
– By Bindu Ananth
Videos
Presentation
Universal Conduct Obligations for Financial Services Providers Serving Retail Customers
– By Deepti George & Madhu Srinivas
Technical Session
Operationalising Suitability in Microcredit, IFI Summit 2018
– By Nishanth K & Deepti George
Conference session
Emphasis on Suitability (IFMR Financial Systems Design Conference 2012)
– By Anand Sahasranaman
Consumer Protection Grid (IFMR Financial Systems Design Conference 2012)
– By Monika Halan