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Who We Are
Our Team
Our Board
Advisors
Partners
Contributions and Achievements
Careers
Policy Initiatives
Financial Systems Design
Household Finance
Future of Finance Initiative
Social Protection Initiative
Our Work
Themes
Resources
InSPIRE
Dvara Research and Khabar Lahariya Video Series
Financial Well-Being Evidence Gap Map
Dvara Open Online Repository
Conference 2019
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Blog
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Last-mile Delivery
Overview
At Dvara Research, we assess the last-mile delivery challenges in welfare and provide policy and design solutions to minimize exclusion errors in the delivery architecture
Writings
Policy brief
Last-mile Delivery of PM Garib Kalyan Yojana Benefits during the COVID-19 Pandemic
– By Aarushi Gupta, Anupama Kumar, Janani A.P
Blog post
Delivery Protocols in Aadhaar-enabled PDS: A Closer Look at Southern States in India
– By Janani A.P
Where are Welfare Transfers Failing? Understanding the access to PMGKY
– By Hasna Ashraf
The ‘Common Services Centre’ Model: A no-win scenario?
– By Anognya P & Aarushi Gupta
Reaching the Last-mile: Delivery of Social Protection in India
– By Aarushi Gupta
Malegam Committee recommendations carry the risk of financial exclusion
– By Dvara Research
Case Studies
Exclusion from PM-Kisan due to payment of instalments into wrong bank account
– By Aishwarya Narayan
Agent Fraud in Welfare Transfers: A Case Study in Exclusion
– By Aarushi Gupta
Exclusion from PM Kisan due to delay in correction of beneficiary records in PFMS
– By Aarushi Gupta
Op-ed
Where do we go from here? India should consider self registration, inter-state welfare schemes for migrant workers’ social security
– By Varun Aggarwal & Nishanth Kumar
Last-mile issues can make or break the promise of Aadhaar
– By Bindu Ananth & Beni Chugh
Resources
Survey
Dvara-CMIE Survey on Access to Cash and Coping Mechanisms during COVID-19
COVID-19 Impact on Daily Life Survey
Project
Falling through the Cracks: Case Studies in Exclusion from Social Protection
Videos
Interview
Last Mile Availability Of Finance & More: Coronavirus Impact
– By Bindu Ananth