Falling through the Cracks: Case Studies in Exclusion from Social Protection

In this ongoing series, we will cover stories of citizens who have been excluded from social protection benefits delivered through the Direct Benefit Transfer (DBT) and Public Distribution Systems (PDS). In collaboration with Gram Vaani a grassroots-level social tech company, we document the stories of beneficiaries who have faced challenges in welfare access in Madhya Pradesh, Bihar, Uttar Pradesh and Tamil Nadu. A working framework to study exclusion in social protection has been employed to analyse these cases, mapping points of exclusion accross the four key stages of scheme design and delivery as detailed in the table below.

Points of Exclusion in DBT and Corresponding Case Studies

(Click for Details of the Case Study)