The Future of Finance Initiative by Dvara Research aims to identify and address new challenges for policy and regulation in India around customer protection, given the waves of digital innovation currently sweeping financial services
The Future of Finance Initiative seeks to identify and address new challenges for policy and regulation in India given the waves of digital innovation currently sweeping financial services. Our work in this initiative studies the impacts of digitisation and technological innovation in Indian finance, leading from the consumer perspective on these issues. Our research agenda is focussed on issues that impact particularly lower income individuals as a result of
The Future of Finance Initiative by Dvara Research aims to identify and address new challenges for policy and regulation in India around customer protection, given the waves of digital innovation currently sweeping financial services.
India’s financial inclusion landscape is poised for disruptive changes that will impact traditional business models, products, and delivery channels – especially due to innovations lik the Government-built India stack APIs & Aadhaar unique identity system, the increasing use of smart phones, big data and the rising digital financial services market. The Future of Finance Initiative aims to get ahead of next-generation challenges confronting India’s financial inclusion sector. This is to ensure that regulation and policy develop in ways that support responsible innovation by existing and new institutions, such that they can deliver comprehensive access to financial services (payments, credit, insurance and investments), while not creating new systemic or customer protection risks in the process. Our work utilises a mix of empirical studies, legal analysis, policy research and in-depth stakeholder consultations to inform regulation on three broad themes as depicted below.
