Financial Customer Protection: An Interim Report of our work under the Centre for Customer Protection   Read More

Financial Systems Design

We envisage for the Indian financial system, a policy framework that allows multiple strategies and institutions, new and old, to co-exist with each other, enjoying the freedom to thrive based on their inherent strengths and weaknesses.

Dvara Research is committed to work towards its vision of a well-functioning financial system for India that is built on three fundamental pillars: High Quality Origination, Orderly Risk Transmission and Robust Risk Aggregation, such that there is full financial inclusion and financial deepening in a manner that enhances systemic stability.

A well-functioning and resilient financial system needs a good mix of institutions that collectively meet the financial intermediation needs of the country, be it individuals, households, businesses, sectors and local governments, while simultaneously enhancing the stability of the system as a whole.

Latest Work


Financial Inclusion Measurement: Deepening the Evidence

January 23, 2023 | IFI Report 2022

Indradeep Ghosh, Dvara Research & Susan Thomas, XKDR Forum


A Social Stock Exchange For India

August 24, 2022 | Bloomberg Prime

Indradeep Ghosh & Madhu Srinivas


Banking | Are Indian investors of a lesser god?

June 16, 2022 | Moneycontrol

Sowmini Prasad & Deepti George


RBI must accommodate fintech innovations, not ban them

May 3, 2022 | Moneycontrol

Deepti George & Beni Chugh


Complex vs simple financial instruments: What is in best interest of customer?

December 14, 2021 | CNBCTV 18

Dr. Nachiket Mor & Amulya Neelam


Policy Brief: A Brief Comparison of the Bad Bank Experience across Jurisdictions

December 1, 2021 | Dvara Research

Amulya Neelam, Deepti George, Dwijaraj Bhattacharya & Madhu Srinivas

Team

    

SENIOR RESEARCH ASSOCIATE

DEPUTY EXECUTIVE DIRECTOR AND HEAD OF STRATEGY

RESEARCH MANAGER

RESEARCH ASSOCIATE

Advisors

    

FORMER ADVISOR & FORMER INDEPENDENT BOARD MEMBER OF DVARA RESEARCH

FORMER ADVISOR

Financial Systems Design

We envisage for the Indian financial system, a policy framework that allows multiple strategies and institutions, new and old, to co-exist with each other, enjoying the freedom to thrive based on their inherent strengths and weaknesses.

The Financial System Design Initiative (FSD) within Dvara Research aims to build and further the vision of a well-functioning financial system for India that is built on three fundamental pillars: High Quality Origination, Orderly Risk Transmission, and Robust Risk Aggregation.

India is a very large and diverse country and therefore no one strategy, however well-designed, can be uniformly effective in serving the entire country. There is, therefore, a need to move away from a limited focus on any one model as being the solution, to an approach where multiple models and partnerships are allowed to emerge – between national full-service banks, regional banks of various types, non-banking finance companies (NBFCs), and financial markets, as well as a whole range of new functionally differentiated participants that can be envisaged to be created to fill existing gaps. In other words, the financial architecture must seek to encourage the emergence of specialists and enable greater partnerships between specialists. We, therefore, envisage a policy framework that encourages multiple provider strategies and institution types– whether new or old– to thrive based on their inherent strengths, and together efficiently serve the financial needs of a large and diverse economy. Our mandate is to undertake research around extant and emerging themes, gaps, and risks in financial sector policy, and recommend regulatory responses, keeping in mind the need to increase meaningful financial access and depth in a manner that enhances systemic stability.

 

 

Since 2008 when Dvara Research was founded, the Financial Systems Design Initiative has made several contributions to the Indian financial system and participated in strong formal engagements with financial sector regulators and the Government of India. We were the technical secretariat to the SEBI Working Group on the Social Stock Exchange (Chair: Ishaat Hussain, 2020) and the RBI Committee on Comprehensive Financial Services for Small Businesses and Low-Income Households (Chair: Dr. Nachiket Mor, 2014). We formally contributed through membership or in our capacity as domain experts to a number of other Committees such as the RBI Expert Committee on SMEs (Chair: U.K Sinha, 2019), the RBI Committee for Medium Term Path to Financial Inclusion (Chair: Deepak Mohanty, 2015), the RBI Committee on Household Finance (Chair: Dr. Tarun Ramadorai, 2016) and the PFRDA Committee to Review Implementation of Informal Sector Pension. Dvara Research has also undertaken evaluations of the Indian Government’s pension program for informal sector workers as well as of the Pradhan Mantri Mudra Yojana, commissioned by the PFRDA and the Ministry of Finance respectively.

Making UPI payments more customer-centric for new-to-UPI users

This study was conducted through a donation from WhatsApp Pay.
All material created under this study is made available as a public good, accessible through this page
.

Figure 1: Sample characteristics of the Study | Illustration: Centre for Social and Behavioural Change

This survey helped understand
(i) users’ experiences with using DPAs, and
(ii) the effect of demographic variables (Figure 1) and psychological variables (Figure 2) on users’ adoption and usage of DPAs.

Figure 2: Psychological variables tested in the Study