In this post, we look at whether the grievances of the MSME sector in relation to their use of financial services are adequately.
Let’s stop kicking the can down the road: Highlighting important and unaddressed gaps in microcredit regulations
Three issues that the RBI must prioritize as it seeks to revise MFI regulations.
Recommendations that ﬁnancial sector regulators can consider applying on regulated ﬁnancial services providers in order to improve outcomes for households and enterprises.
Without focus by regulators on mis-sale, we put confidence of retail customers at risk
Primer on Suitability for Consumer Data Use and Product Design – 4th Dvara Research Conference
A Practical Note on Operationalising Suitability in Microcredit
Proceeds from the Suitability Workshop in Mumbai, Oct 2018.
The past year has seen many commentaries on the rapid expansion of microfinance in India warning of the imminent consequences of unbalanced growth.
In December 2014, the Reserve Bank of India published the Charter of Customer Rights as a commitment to protecting the interests of consumers of financial services.
In the previous blogpost we noted the gradual shift away from the buyer-beware standard in case law and policy regarding customers of financial products.