Digital consumer credit in India – time to take a close look
Dvara Research, in partnership with CGAP, co-organized a round table on customer risks in the digital lending space. Here is the proceedings
Women’s Mobile Phone Access and Use: Implications for Financial Services Providers
We undertook a study of how digitisation through mobile phones plays out among women and In this brief, we present findings relevant to financial service providers
Unpacking dark patterns: understanding dark patterns and their implications for consumer protection in the digital economy
This paper examines the increasing use of dark patterns in digital interfaces and the concerns they raise for consumer protection
Savings in Gold by Low-income Households: An Empirical Study
This working paper was accepted to the 4th Annual Conference of India Gold Policy Centre at IIM Ahmedabad
Caps on Third Party App Providers in UPI: Missing the Woods for the Trees?
This blog post examines the merit of NPCI issued Guidelines that disallow TPAPs from serving more than 30% volume of all UPI transactions
State of Digital Lending Towards MSMEs in India
This research brief attempts to bridge the gap in the literature by systematically examining the current state of digital lending serving the MSME sector in India
Controlling Women’s Mobile Phone Access & Use
In this blog post, we share our insights on the level of monitoring and control experienced by women accessing mobile phones.
A review of BIS’ paper on The Design of Digital Financial Infrastructure: Lessons from India
This blog post reviews the BIS paper, and offers some reflections and critiques based on the experience of these infrastructures in India.
Transaction failure rates in the Aadhaar enabled Payment System: Urgent issues for consideration and proposed solutions
This policy brief identifies serious categories of transaction failures in the Aadhaar enabled Payment System or AePS in India together with solutions for urgent discussion